The loyalty program your regulars would order again.
Visit rewards, birthday treats and WhatsApp win-backs — wired straight into PetPooja or any POS, live before tomorrow's lunch rush.
14-day free trial · 30 minutes · your data stays yours
The three losses
The one-time table
A party of four loved everything, paid, left — and you have no way to reach them again. That table should have been an asset, not a transaction.
The fading regular
Every restaurant is quietly losing a weekly customer right now. By the time you notice, they're three weeks into a habit somewhere else.
The discount treadmill
Aggregator commissions plus blanket discounts to strangers — while customers who'd pay full price get nothing for loyalty.
The OwnRewards playbook
01
The visit ladder
Every 5th visit earns a free dessert; every ₹100 earns a point. Stamps for frequency, points for spend.
02
The first-visit rescue
48 hours after a first bill: ₹100 off next visit — valid two weeks. Highest-ROI F&B message, forever.
03
The 21-day win-back
A regular goes quiet → day 21 WhatsApp: “We've missed you. Double points this week.”
Post-meal feedback with review routing — happy diners to Google; kitchen complaints to you first, privately.
A day in the life
- 1.7:40 pm — Ananya pays ₹1,240 for dinner. The bill closes in PetPooja.
- 2.7:41 pm — WhatsApp: “You earned 12 points! You're 2 visits from a free dessert.”
- 3.Two days later — “How was dinner on Friday?” ⭐⭐⭐⭐⭐ → Google ask. She shares.
- 4.Three weeks later — silence → “We've missed you — double points this week.” Table for two, Saturday.
You did nothing manually. That's the point.
The math
A 200-cover/day restaurant with a ₹600 average bill: lifting repeat visits just 10% is roughly ₹43 lakh in incremental annual revenue — against software that costs less than one table's daily revenue.
FAQ
Restaurants FAQ
Owner questions specific to this floor.
Natively — bills flow in, points flow back, cancellations handled. Full PetPooja landing: /petpooja. Other POS? Custom POS API covers it.
Next step
Your next regular is in today's queue. Keep them.
Set up your loyalty program this week — 14-day free trial, or see it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day
