Ask anything. Wire the answers to action.
A drag-and-drop form builder made for businesses, not survey nerds — NPS and ratings, product-level feedback, signups and contests. Delivered where customers reply, and wired straight into coupons, points and automations.
- 14-day free trial
- PetPooja & any POS
- Live in a day
The problem
Generic form tools collect answers. Then the answers just… sit there.
A survey link in a spreadsheet tool doesn't know your customer, can't thank them with points, won't issue an apology coupon at 2 stars, and never routes a 5-star fan to Google. Forms shouldn't end at “response recorded.” They should start something.
The fix
Form builder
How it works·The brain
Build → deliver → act
Capabilities·Built in
Built for the counter, not a consultant.
6 levers in one engine — same weight, no buried settings.
- 01
Post-visit feedback
NPS/CSAT after every bill, per-dish or per-product when you want detail.
- 02
Service recovery
Bad rating → instant apology + coupon, before they tell the internet.
- 03
Member signup
Portal onboarding questions that fill birthdays and preferences — fuel for automations.
- 04
Contests & giveaways
Festive entry forms that grow your opted-in list.
- 05
Waitlists & RSVPs
Tasting nights, launches, sale previews — QR at the counter.
- 06
Progressive profiling
Short questions for points — rich profiles without a long signup.
Worked example·The numbers
One form, four systems fed
Worked example
A restaurant auto-sends a 40-second form 45 minutes after each dinner bill. This week: 89 responses. Two 2-star ratings triggered apology coupons the same evening — one guest came back Friday. Thirty-one 5-star diners were asked for a Google review; nine posted. Every birthday captured becomes next year's automatic birthday visit.
Industries
See form builder for your floor.
Same engine — tuned to how restaurants, retail and chains actually run.
- Restaurants & cafésTurn tables into regulars — visit rewards, birthday treats, PetPooja-native.
- Retail & fashionBeat marketplace discounts with points they can only spend with you.
- Supermarkets & pharmaciesThin margins love precise rewards. Cashback tuned to the basket.
- Salons & clinicsFill quiet weekdays with perfectly-timed reminders.
- JewelleryRare purchases, lifelong relationships. Tiers built for trust.
Connected·POS & WhatsApp
Rides the tools you already use.
Form builder lands on the bill — and in the inbox customers actually open.
- Native
Integrations · POS
PetPooja & any POS
Native bill sync at the till, verified custom POS API, or bill upload — form builder rides the sale you already close.
See POS integrations - Feature
Engage · WhatsApp
WhatsApp marketing
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketing
Same chapter
More in Understand
Feedback intelligence
Feedback that reaches customers at the right moment, AI that reads every response, and routing that sends praise to Google — problems to you first. Build the forms in the form builder; this page is the intelligence layer.
Learn more
Analytics
Your POS tells you what you sold today. OwnRewards tells you who'll buy again — repeat rate, CLV, program ROI, and points liability.
Learn more
Built-in AI
Describe what you want in plain language. OwnRewards builds the rule, writes the message, and reads the feedback — you stay on the approve button.
Learn more
FAQ
FAQ
Common questions about this feature — answered plainly.
Those tools collect anonymous answers. OwnRewards forms know the customer and the bill, reward completion with points, trigger coupons and automations, and feed your segments — part of the retention engine, not a separate inbox.
Next step
Form builder. On your next bill.
Set it up this week — free to start, or watch it live in a 30-minute demo.
No card · 14-day Pro trial · Live in a day
