Without
Generic form
Answers sit there
- Anonymous responses
- No coupon trigger
- Spreadsheet graveyard
Ask anything. Wire the answers to action.
A drag-and-drop form builder for real businesses — NPS, CSAT, CES, per-product ratings, member profiles and general surveys. Start from a template or AI draft, brand it with style presets, deliver on WhatsApp, and wire answers into coupons, points and automations.
- 14-day free trial
- PetPooja & any POS
- Live in a day
The problem
Generic form tools collect answers. Then the answers just… sit there.
A survey link in a spreadsheet tool doesn't know your customer, can't thank them with points, won't issue an apology coupon at 2 stars, and never routes a 5-star fan to Google. Forms shouldn't end at “response recorded.” They should start something.
Becomes →
With OwnRewards
OwnRewards form
Answers start action
- Knows customer + bill
- 2★ → recovery coupon
- 5★ → Google path
How it works·The brain
Build → deliver → act
Form builder · templates
Preview the forms customers actually open.
Library starters and seeded profiles — brand with style presets, deliver on WhatsApp, wire answers to recovery coupons and Google. Or let AI Suggest form draft the fields; you always approve.
- Emoji / star CSAT
- Post-bill WhatsApp link
- Recovery settings
Style: Classic · Brand-forward cards · Magic links · Offline-safe · Draft → publish
ClassicMinimalGlassTilesOne at a timeModern dark
Starter
Indiranagar Café
Low score → recovery coupon
In the library
- Restaurant Order
- Quick Order
- NPS
- CSAT
- CES
- Thumbs
- Product Feedback
- Member profile
- Delivery Order
- Contact
- Event
- Heart rating
Capabilities·Built in
Built for the counter, not a consultant.
10 levers in one engine — same weight, no buried settings.
- 01
Library templates
Starters for service/CSAT, order & bill, product feedback, NPS/CES/thumbs, member profile and general surveys — install, then edit.
- 02
AI Suggest form
Describe the goal; AI drafts fields and flow. You review and publish — never auto-live. (AI pack)
- 03
Rich field palette
Ratings, NPS, product/category feedback, uploads, dates, member details, conditional/dynamic fields — 20+ types.
- 04
Style & color presets
Classic, Minimal, Glass, Tiles, One-at-a-time, Modern dark — plus color packs so forms match your brand in minutes.
- 05
Post-visit feedback
NPS/CSAT after every bill; per-dish or per-product when you want menu-level detail.
- 06
Service recovery
Bad rating → instant apology + coupon/reward + automation — before they tell the internet.
- 07
Member profiling
Onboarding and progressive questions that capture birthdays and preferences — fuel for journeys.
- 08
General & event forms
Build contact, contest entry, waitlist or RSVP flows from the general builder — QR at the counter.
- 09
Portal publish
Embed a form in the member app — answer without leaving your brand; points can land on completion.
- 10
Offline-safe runtime
Autosave and offline queue on the form runtime — shaky networks don't lose answers; duplicates don't double-count.
Worked example·The numbers
One form, four systems fed
Send
45 min after bill
Recover
2× apology coupons
Amplify
9 Google reviews
Result
89
responses this week
Why it works
A restaurant auto-sends a 40-second form 45 minutes after each dinner bill. This week: 89 responses. Two 2-star ratings triggered apology coupons the same evening — one guest came back Friday. Thirty-one 5-star diners were asked for a Google review; nine posted. Every birthday captured becomes next year's automatic birthday visit.
Industries
See form builder for your floor.
Same engine — tuned to how restaurants, retail and chains actually run.
- Restaurants & cafésTurn tables into regulars — visit rewards, birthday treats, PetPooja-native.
- Retail & fashionBeat marketplace discounts with points they can only spend with you.
- Supermarkets & pharmaciesThin margins love precise rewards. Cashback tuned to the basket.
- Salons & clinicsFill quiet weekdays with perfectly-timed reminders.
- JewelleryRare purchases, lifelong relationships. Tiers built for trust.
Connected·POS & WhatsApp
Rides the tools you already use.
Form builder lands on the bill — and in the inbox customers actually open.
- Native
Integrations · POS
PetPooja & any POS
Native bill sync at the till, verified custom POS API, or bill upload — form builder rides the sale you already close.
See POS integrations - Feature
Engage · WhatsApp
WhatsApp marketing
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketing
Same chapter
More in Understand
Feedback intelligence
Feedback that reaches customers at the right moment, AI that reads open text when you ask, and routing that sends praise to Google — problems to you first.
Learn more
Analytics
Your POS tells you what you sold today. OwnRewards tells you who'll buy again — cohorts, at-risk lists, dual loyalty ROI, scores that feed campaigns, and AI narration of *your* numbers when you want the story in plain language.
Learn more
Built-in AI
Campaign copy, journey graphs, form drafts, earn-rate and coupon configs, festival timing, feedback themes, purchase patterns, guest heroes, and today's pulse — nothing reaches a customer without your say-so.
Learn more
FAQ
FAQ
Common questions about this feature — answered plainly.
Those tools collect anonymous answers. OwnRewards forms know the customer and the bill, reward completion with points, trigger coupons and automations, and feed your segments — part of the retention engine, not a separate inbox.
Next step
Form builder. On your next bill.
Set it up this week — 14-day Pro trial, or watch it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day
