OwnRewards

Product · Features

Everything retention needs. Nothing you don't.

One engine in three chapters — earn at the counter, engage in the inbox, understand what to fix. Scroll the flywheel or jump in.

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Earn·The counter

Make every bill a reason to return.

Points, status, rewards and coupons — the counter that pulls them back.

Purple pouch spilling gold loyalty pointsBalance

Points & cashback

1 point per ₹100 — or any rule. Worth real money at your counter.

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Copper, gold and silver membership cardsStatus

VIP tiers

Bronze to Platinum. Status your best customers will protect.

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Gift box and pastry rewardCatalog

Rewards

A catalog customers redeem at checkout — seconds, not arguments.

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Percentage coin with cards and margin shieldGuardrails

Coupons

Caps, expiry and rules — offers that can't leak margin.

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Engage·The inbox

Reach them where they already reply.

Automations, WhatsApp, campaigns and referrals — then your own app on their phone.

  1. 01

    Something happens

    Bill, birthday, silence

  2. 02

    The engine waits

    Instant or day 21

  3. 03

    They get a nudge

    WhatsApp or your app

Connected journey nodes for automationsIf → then

Automations

Thank-you, birthday, day-21 win-back — set once, run forever.

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Phone showing a WhatsApp-style loyalty chatInbox

WhatsApp marketing

Offers on the one app your customers actually open.

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Megaphone with invitation cards for campaignsAudience

Campaigns

One offer. The right thousand people. A budget you control.

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Two loyalty cards tied together as a referral giftBoth win

Referrals

Your regulars bring the next regulars. Both get rewarded.

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Member portal

Your brand on their home screen.

Build once in Portal Studio. Share a guest link so anyone can browse the program without logging in — then install from a QR in seconds. No app store.

₹0 push · ~10s install · Works on every phone

Explore member portalBook a demo

Café

Bean Club

Visit ladders & free desserts

9:41Bean ClubWelcome back, AlexPOINTS BALANCE1,8204,200 earned · 2,380 redeemedYour tierSilver2 more visits unlock Gold.72% to GoldEXPLORERewardsSee allFree dessert✓ Ready to redeem350₹100 off dinner🔒 1,000 pts to go1,000HomeRewardsScanActivity

Understand·The brain

Know what's working — and what to fix.

AI drafts. Feedback routes. Analytics proves. Forms feed every answer.

AI rule builderLive

>

Rule readyMessage draftedApprove
Draft → approve

Built-in AI

Only on OwnRewards

Type it. OwnRewards builds the rule, drafts the message, reads the feedback.

AI drafts, you approve. Nothing reaches a customer without your say-so.

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Five gold stars on a feedback rating cardRoute

Feedback intelligence

Every rating read and routed — unhappy inside, happy to Google.

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Tablet showing a rising retention analytics curveProve

Analytics

Repeat rate, CLV, points liability — retention you can prove.

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Form builder

Ask anything. Wire it to action.

Templates for feedback, signup and contests — delivered on WhatsApp, wired to coupons and automations.

Magic links · Offline-safe · Style presets included

Explore form builderSee it in a demo

After visit

Indiranagar Café

Low score → recovery coupon

9:41IIndiranagar CaféFEEDBACKHow was dinnertonight?Takes under 20 seconds.35% complete😠🙁😐🙂😍Anything we should fix?Type here…35%completeContinue

Next step

Earn. Engage. Understand. On your next bill.

Set up the flywheel this week — free to start, or watch it live in a 30-minute demo.

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No card · 14-day Pro trial · Live in a day