OwnRewards

Product · Features

Everything retention needs. Nothing you don't.

One engine in three chapters — earn at the counter, engage in the inbox, understand what to fix. Scroll the flywheel or jump in.

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Earn·The counter

Make every bill a reason to return.

Points, status, rewards and coupons — the counter that pulls them back.

Purple pouch spilling gold loyalty pointsBalance

Points & cashback

Earn rules with a margin rulebook — AI can draft the first rate.

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Copper, gold and silver membership cardsStatus

VIP tiers

Qualify on spend, visits, points or referrals. Status worth defending.

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Gift box and pastry rewardCatalog

Rewards

Catalog redemptions — journey-granted, claimed, AI copy assist.

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Percentage coin with cards and margin shieldGuardrails

Coupons

Hard caps, stacking, pause — AI drafts config & copy.

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Engage·The inbox

Reach them where they already reply.

Automations, WhatsApp, campaigns and referrals — then your own app on their phone.

  1. 01

    Something happens

    Bill, birthday, silence

  2. 02

    The engine waits

    Instant or day 21

  3. 03

    They get a nudge

    WhatsApp or your app

Connected journey nodes for automationsIf → then

Automations & journeys

Instant rules plus timed journeys — AI drafts stay dry-run.

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Phone showing a WhatsApp-style loyalty chatInbox

WhatsApp marketing

Quiet hours, daily caps, credits you can see before send.

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Megaphone with invitation cards for campaignsAudience

Campaigns

Hard budgets, real A/B, festival drafts & AI copy.

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Two loyalty cards tied together as a referral giftBoth win

Referrals

Dual reward on the qualifying bill — fraud-checked.

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A member opening their rewards wallet from a linkTheir wallet

Member link

One link to their wallet — points, coupons, QR codes and invites. No app to install.

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Member portal

Your brand on their home screen.

Members install your branded app from a QR in seconds. No app store.

~10s install · Works on every phone

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Café

Bean Club

Visit ladders & free desserts

9:41Bean ClubWelcome back, AlexPOINTS BALANCE1,8204,200 earned · 2,380 redeemedYour tierSilver2 more visits unlock Gold.72% to GoldEXPLORERewardsSee allFree dessert✓ Ready to redeem350₹100 off dinner🔒 1,000 pts to go1,000HomeRewardsInboxActivity

Understand·The brain

Know what's working — and what to fix.

AI drafts. Feedback routes. Analytics narrates. Forms feed every answer.

AI draft assistLive

>

Draft readyYou reviewApprove
Draft → approve

Built-in AI

Only on OwnRewards

Draft forms, journeys, copy, pulse and guest heroes — you always approve.

AI drafts, you approve. Nothing reaches a customer without your say-so.

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Five gold stars on a feedback rating cardRoute

Feedback intelligence

2★ recovery the same night · 5★ Google path · AI themes on demand.

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Tablet showing a rising retention analytics curveProve

Analytics

Cohorts, at-risk, dual ROI — plus AI pulse from your numbers.

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Form builder · templates

Preview the forms customers actually open.

Library starters and seeded profiles — brand with style presets, deliver on WhatsApp, wire answers to recovery coupons and Google. Or let AI Suggest form draft the fields; you always approve.

  • Emoji / star CSAT
  • Post-bill WhatsApp link
  • Recovery settings

Style: Classic · Brand-forward cards · Magic links · Offline-safe · Draft → publish

ClassicMinimalGlassTilesOne at a timeModern dark
Explore form builderSee it in a demo

Starter

Indiranagar Café

Low score → recovery coupon

9:41IIndiranagar CaféFEEDBACKHow was dinnertonight?Takes under 20 seconds.35% complete😠🙁😐🙂😍Anything we should fix?Type here…35%completeContinue

In the library

  • Restaurant Order
  • Quick Order
  • NPS
  • CSAT
  • CES
  • Thumbs
  • Product Feedback
  • Member profile
  • Delivery Order
  • Contact
  • Event
  • Heart rating

Next step

Earn. Engage. Understand. On your next bill.

Set up the flywheel this week — 14-day Pro trial, or watch it live in a 30-minute demo.

Book a demoStart free trial

Card after outlet · charged after 14 days · Live in a day