Without
Sales report
Totals, not people
- Today's revenue
- No cohort curve
- Silent churn
See retention as clearly as revenue.
Your POS tells you what you sold today. OwnRewards tells you who'll buy again — cohorts, at-risk lists, dual loyalty ROI, scores that feed campaigns, and AI narration of *your* numbers when you want the story in plain language.
- 14-day free trial
- PetPooja & any POS
- Live in a day
The problem
You can't fix what you can't see, and most businesses can't see retention.
Sales reports show totals, not people. They can't tell you that Tuesday's revenue came mostly from regulars — or that month-1 cohort retention slipped four points.
Becomes →
With OwnRewards
Retention view
People + risk
- 1mo / 3mo cohorts
- At-risk + value at risk
- Jump to win-back
How it works·The brain
From bills to action
Capabilities·Built in
Built for the counter, not a consultant.
10 levers in one engine — same weight, no buried settings.
- 01
Cohort retention
Who came back in month 1 and month 3 — by join month, not vanity totals.
- 02
At-risk + value at risk
Named members with estimated revenue at stake — jump to win-back.
- 03
Dual loyalty ROI
Accounting lens (points issued) and cash lens (points redeemed) — finance and ops agree.
- 04
Member scores
Engagement, churn risk, loyalty score, CLV estimate, return probability — feed segments and campaigns.
- 05
Purchase affinity
What categories and products your regulars actually buy — from bill line items.
- 06
AI pulse & period narration
Plain-language read of today's pulse or a date range — from your outlet history, not competitor magic. (AI pack)
- 07
AI purchase patterns
Insight on what actually moves — numbers from bills; narration optional. Never invents SKUs. (AI pack)
- 08
Growth coach handoff
Dashboard coach tips point at the same retention truth — draft the next win-back, you approve.
- 09
Outlet rollups
Chain economics in one view, sliced per location.
- 10
Peer context
Anonymized/heuristic peer packs for orientation — not competitor spying.
Worked example·The numbers
Owner Monday
Worked example
Month-1 cohort up 4pts, liability within plan, at-risk value ₹1.2L with a one-click win-back journey. AI period narration puts the dip in one paragraph — you know what to leave alone, and what to double down on.
Industries
See analytics for your floor.
Same engine — tuned to how restaurants, retail and chains actually run.
- Restaurants & cafésTurn tables into regulars — visit rewards, birthday treats, PetPooja-native.
- Retail & fashionBeat marketplace discounts with points they can only spend with you.
- Supermarkets & pharmaciesThin margins love precise rewards. Cashback tuned to the basket.
- Salons & clinicsFill quiet weekdays with perfectly-timed reminders.
- JewelleryRare purchases, lifelong relationships. Tiers built for trust.
Connected·POS & WhatsApp
Rides the tools you already use.
Analytics lands on the bill — and in the inbox customers actually open.
- Native
Integrations · POS
PetPooja & any POS
Native bill sync at the till, verified custom POS API, or bill upload — analytics rides the sale you already close.
See POS integrations - Feature
Engage · WhatsApp
WhatsApp marketing
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketing
Same chapter
More in Understand
Form builder
A drag-and-drop form builder for real businesses — NPS, CSAT, CES, per-product ratings, member profiles and general surveys. Start from a template or AI draft, brand it with style presets, deliver on WhatsApp, and wire answers into coupons, points and automations.
Learn moreFeedback intelligence
Feedback that reaches customers at the right moment, AI that reads open text when you ask, and routing that sends praise to Google — problems to you first.
Learn more
Built-in AI
Campaign copy, journey graphs, form drafts, earn-rate and coupon configs, festival timing, feedback themes, purchase patterns, guest heroes, and today's pulse — nothing reaches a customer without your say-so.
Learn more
FAQ
FAQ
Common questions about this feature — answered plainly.
Yes — customers, ledger and reports. Your data stays yours.
Next step
Analytics. On your next bill.
Set it up this week — 14-day Pro trial, or watch it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day
