Without
Email / SMS
Empty room
- ~20% opens
- Spam folder
- No conversation
Points updates land in the same thread as family photos. Win-back offers get read in minutes — not marked as spam. Quiet hours and daily caps are platform-enforced.
The problem
Your customers didn't stop reading messages. They moved. If loyalty still speaks only email and SMS, it's whispering in an empty room.
Without
Email / SMS
Becomes →
With OwnRewards
How it works·The inbox
Capabilities·Built in
5 levers in one engine — same weight, no buried settings.
OTPs work out of the box; campaigns on your WhatsApp Business number.
Server-enforced — the anti-spam wedge competitors leave to “be careful.”
Plans bundle zero WhatsApp. Buy prepaid credits; see cost before every send.
Portal, rewards, feedback in one tap.
WhatsApp live. Email live. Instagram DM and RCS rolling out — same credit wallet when live.
Worked example·The numbers
Worked example
“Hi Priya! You just earned 50 points 🎉 You're ₹120 away from a free coffee.” — before they reach the door.
Industries
Same engine — tuned to how restaurants, retail and chains actually run.
Connected·POS & WhatsApp
WhatsApp marketing lands on the bill — and in the inbox customers actually open.
Integrations · POS
Native bill sync at the till, verified custom POS API, or bill upload — whatsapp marketing rides the sale you already close.
See POS integrationsEngage · WhatsApp
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketingSame chapter

Automations & journeys
Every bill, birthday, feedback and silence flows through one event engine — instant automations for right-now, versioned journeys for wait-then-nudge sequences.
Learn more
Campaigns
Campaigns take your best idea — festive sale, slow-Tuesday push, new-menu launch — and put it in front of exactly the customers who'll act on it, with a budget that stops itself.
Learn more
Referrals
A happy customer telling a friend is your highest-converting ad — free, trusted, and pre-sold. Referrals add a thank-you, fraud guards, and a tracking system.
Learn moreFAQ
Common questions about this feature — answered plainly.
For promotional campaigns, yes — we guide you via OwnChat. Transactional OTPs work out of the box.
Next step
Set it up this week — 14-day Pro trial, or watch it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day