Hear every customer. Act before they churn.
Feedback that reaches customers at the right moment, AI that reads every response, and routing that sends praise to Google — problems to you first. Build the forms in the form builder; this page is the intelligence layer.
- 14-day free trial
- PetPooja & any POS
- Live in a day
The problem
A 2-star review on Google is a public wound. A private 2-star is a fixable night.
OwnRewards feedback captures the signal first — then routes happiness outward and problems to you.
The fix
Feedback intelligence
How it works·The brain
Ask → read → route
Capabilities·Built in
Built for the counter, not a consultant.
4 levers in one engine — same weight, no buried settings.
- 01
Review routing
Protect public reputation automatically.
- 02
AI reader
Hundreds of reviews → one honest summary.
- 03
Loyalty loop
Thank responders with points.
- 04
Form builder
Design NPS, ratings and product feedback — see Forms.
Worked example·The numbers
Same evening
Worked example
Kitchen complaint reaches the manager privately the same night. Five-star diners get a one-tap Google ask.
Industries
See feedback intelligence for your floor.
Same engine — tuned to how restaurants, retail and chains actually run.
- Restaurants & cafésTurn tables into regulars — visit rewards, birthday treats, PetPooja-native.
- Retail & fashionBeat marketplace discounts with points they can only spend with you.
- Supermarkets & pharmaciesThin margins love precise rewards. Cashback tuned to the basket.
- Salons & clinicsFill quiet weekdays with perfectly-timed reminders.
- JewelleryRare purchases, lifelong relationships. Tiers built for trust.
Connected·POS & WhatsApp
Rides the tools you already use.
Feedback intelligence lands on the bill — and in the inbox customers actually open.
- Native
Integrations · POS
PetPooja & any POS
Native bill sync at the till, verified custom POS API, or bill upload — feedback intelligence rides the sale you already close.
See POS integrations - Feature
Engage · WhatsApp
WhatsApp marketing
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketing
Same chapter
More in Understand
Form builder
A drag-and-drop form builder made for businesses, not survey nerds — NPS and ratings, product-level feedback, signups and contests. Delivered where customers reply, and wired straight into coupons, points and automations.
Learn more
Analytics
Your POS tells you what you sold today. OwnRewards tells you who'll buy again — repeat rate, CLV, program ROI, and points liability.
Learn more
Built-in AI
Describe what you want in plain language. OwnRewards builds the rule, writes the message, and reads the feedback — you stay on the approve button.
Learn more
FAQ
FAQ
Common questions about this feature — answered plainly.
Yes — colors, logo, and tone from your portal settings.
Next step
Feedback intelligence. On your next bill.
Set it up this week — free to start, or watch it live in a 30-minute demo.
No card · 14-day Pro trial · Live in a day
