Without
Manual follow-up
Falls through the cracks
- Birthday forgotten
- Silent regular unnoticed
- Excel reminders
Instant rules. Timed journeys. Set once, retain forever.
Every bill, birthday, feedback and silence flows through one event engine — instant automations for right-now, versioned journeys for wait-then-nudge sequences.
- 14-day free trial
- PetPooja & any POS
- Live in a day
Bill closed
Wait 48h
WhatsApp
The problem
You know exactly what you'd do if you had time.
Thank first-timers. Remember birthdays. Notice when a weekly regular goes quiet. Automations and journeys are those moves, running without you — with dry-run so you don't learn in production.
Becomes →
With OwnRewards
Rules + journeys
Runs without you
- Instant on bill events
- Day-based sequences
- Dry-run before live
How it works·The inbox
Trigger → wait → action
Capabilities·Built in
Built for the counter, not a consultant.
6 levers in one engine — same weight, no buried settings.
- 01
Instant automations
Real-time if-this-then-that on every bill and event.
- 02
Versioned journeys
Timed sequences with per-customer run logs — welcome, birthday, tier upgrade, at-risk win-back, points-expiring, feedback make-right, referral thank-you, refund care.
- 03
Playbook library
~20 ready templates — open, bind your WhatsApp templates, activate.
- 04
Quiet hours & caps
Platform-enforced — not a sticky note on the wall.
- 05
AI drafts (approve only)
Draft automation and journey graphs — never auto-activate. You bind and publish.
- 06
Visual builder
Nodes you can read like a sentence.
Worked example·The numbers
21-day win-back
Day 0
Last visit logged
Day 7
Soft in-app / WA nudge
Day 21
Double-points coupon
Result
21d
silence → win-back journey
Why it works
Regular goes quiet → day 7 soft nudge → day 21 WhatsApp: “We've missed you. Double points this week.” Deployed before the new habit hardens — dry-run first on a test member.
Industries
See automations & journeys for your floor.
Same engine — tuned to how restaurants, retail and chains actually run.
- Restaurants & cafésTurn tables into regulars — visit rewards, birthday treats, PetPooja-native.
- Retail & fashionBeat marketplace discounts with points they can only spend with you.
- Supermarkets & pharmaciesThin margins love precise rewards. Cashback tuned to the basket.
- Salons & clinicsFill quiet weekdays with perfectly-timed reminders.
- JewelleryRare purchases, lifelong relationships. Tiers built for trust.
Connected·POS & WhatsApp
Rides the tools you already use.
Automations & journeys lands on the bill — and in the inbox customers actually open.
- Native
Integrations · POS
PetPooja & any POS
Native bill sync at the till, verified custom POS API, or bill upload — automations & journeys rides the sale you already close.
See POS integrations - Feature
Engage · WhatsApp
WhatsApp marketing
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketing
Same chapter
More in Engage
Campaigns
Campaigns take your best idea — festive sale, slow-Tuesday push, new-menu launch — and put it in front of exactly the customers who'll act on it, with a budget that stops itself.
Learn more
WhatsApp marketing
Points updates land in the same thread as family photos. Win-back offers get read in minutes — not marked as spam. Quiet hours and daily caps are platform-enforced.
Learn more
Referrals
A happy customer telling a friend is your highest-converting ad — free, trusted, and pre-sold. Referrals add a thank-you, fraud guards, and a tracking system.
Learn more
FAQ
FAQ
Common questions about this feature — answered plainly.
Automations fire instantly on an event. Journeys are timed sequences (wait → nudge → wait) with versions and per-customer run history.
Next step
Automations & journeys. On your next bill.
Set it up this week — 14-day Pro trial, or watch it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day
