Without
Word of mouth
Invisible
- No attribution
- No thank-you
- Friend arrives cold
A happy customer telling a friend is your highest-converting ad — free, trusted, and pre-sold. Referrals add a thank-you, fraud guards, and a tracking system.

The problem
People recommend you today — you never know who, you never say thanks, and the friend arrives as a stranger.
Without
Word of mouth
Becomes →
With OwnRewards
Tracked referral
How it works·The inbox
Capabilities·Built in
6 levers in one engine — same weight, no buried settings.
Configure both parties — points, coupons, or catalog rewards.
Triggers on qualifying visit or signup — your rule — not vanity clicks.
Self-referral blocks, daily caps, device fingerprint signals.
Sell the program before signup — browse without logging in.
One-tap WhatsApp share; staff-issuable codes at the table.
Celebrate both sides with a timed sequence, not a silent ledger entry.
Worked example·The numbers
Worked example
Referrer gets 100 points; friend gets WELCOME20 on first bill. Cost of acquisition: a coffee. Quality: already warm.
Industries
Same engine — tuned to how restaurants, retail and chains actually run.
Connected·POS & WhatsApp
Referrals lands on the bill — and in the inbox customers actually open.
Integrations · POS
Native bill sync at the till, verified custom POS API, or bill upload — referrals rides the sale you already close.
See POS integrationsEngage · WhatsApp
Earn notices, upgrades and offers on the app customers actually open — consent, quiet hours and opt-out built in.
Explore WhatsApp marketingSame chapter

Automations & journeys
Every bill, birthday, feedback and silence flows through one event engine — instant automations for right-now, versioned journeys for wait-then-nudge sequences.
Learn more
Campaigns
Campaigns take your best idea — festive sale, slow-Tuesday push, new-menu launch — and put it in front of exactly the customers who'll act on it, with a budget that stops itself.
Learn more
WhatsApp marketing
Points updates land in the same thread as family photos. Win-back offers get read in minutes — not marked as spam. Quiet hours and daily caps are platform-enforced.
Learn moreFAQ
Common questions about this feature — answered plainly.
On first qualifying visit or signup — your rule. Never on bare clicks.
Next step
Set it up this week — 14-day Pro trial, or watch it live in a 30-minute demo.
Card after outlet · charged after 14 days · Live in a day